Industry expert: Software Engineering Specialization 1: Presentation Skills Specialization 2: Cross-cultural Skills |
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Business Background
A native New Yorker, I earned a Bachelor degree in Business Administration and Information Systems from George Washington University in Washington, DC in 1985.
Before settling into Greater China in 1997, I accumulated 18 years Software Engineering experience in the West. Now with 6 years working in the IT industry in Taipei and 9 years Corporate Training background in Shanghai, he has clear insights into Engineering capabilities, Cultural Diversities and Nuances, and advanced Conversational Chinese skills.
As a business owner, I also understand the real world challenges of providing high quality, high-value service, including the importance of proper employee training and achieving 100% customer satisfaction. As a team player, I am dedicated to coaching other trainers in best practices and training skills development workshops.
Training Experience
I’m an experienced and thoughtful trainer and have delivered proven-effective, tailored, soft skills trainings, and communication skills development programs, to multinational companies in China for over 9 years. Through my own experience of learning Chinese as a second language, I have developed my own results-oriented training approach and strategy, well adapted to the Chinese students’ perspective. My style is very patient, interactive and encouraging, which motivates participation, rather than passive attendance. My favorite training topics are Presentation Making Skills, Cross-Cultural soft skills, Business English, PPT Design skills, Email Writing, and Training-the-Trainer coaching. I also have much experience in both 1-1 coaching, as well as group trainings and workshops.
Industry Knowledge
Information Technology |
Software Development |
Writing & Editing |
Quality Assurance |
Inter-Cultural Communication |
Coaching and Training |
Process Improvement |
Business Consulting |
Presentation Skills |
US Culture |
Food & Hospitality Review |
China Culture |